Privacy policy

Carrapitt Plants is committed to ensuring that our customers’ privacy is protected.


When do we collect information about you?

When you place an order with us we will collect information from you i.e. business name, business address, phone number, email address.

How do we use this information?

The information you give us will be used to process your order, arrange delivery and generate an invoice.

Nearly all our deliveries are made by our own driver but on the rare occasion that we use an external courier your business name, address, email and/or phone number will be shared with the delivery company to arrange delivery of that order.

We will retain information regarding orders for the period of time legally required for the routine running of our business.

We will also retain your details for administrative purposes as required by law.


We will not share your information for marketing purposes with third parties.


Cookies are small files used to track visitor use of the website and compile statistical reports of activity. It is possible to set your browser not to accept these cookies but this may result in some features of our website not working properly.

Links to other websites

Our privacy policy relates only to our website. When following links to other websites, please read their own privacy policies.


Under the General Data Protection Regulations (GDPR) 2018, we are legally obliged to ensure that the information you provide us with is only used for the purpose for which it was requested, and that it is kept securely. We have implemented physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Privacy policy changes

We review our privacy policy regularly and updates will be posted in this webpage.

This update was posted on 27th November 2018.

How to contact us

Please contact us if you have any queries about our privacy policy or the information we hold about you by email:

or write to us at Carrapitt Plants, Bridford, Exeter EX6 7LW